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Liaoning Tax Authorities Streamline Services for Taxpayers and Businesses

Learn how Liaoning's tax system is improving services for foreign founders through practical measures like one-on-one policy support, fast dispute resolution, and streamlined tax refunds.

Liaoning Tax Authorities Streamline Services for Taxpayers and Businesses

Foreign founders operating in China need to stay informed about local tax initiatives that can affect their compliance and cash flow. Recent developments in Liaoning province show a concerted effort by tax authorities to improve service quality and resolve taxpayer difficulties. Based on an official government article published on January 25, 2024, this summary highlights practical measures that could benefit foreign-invested enterprises.

Focus on Learning and Service Improvement

Since the launch of the second batch of a thematic education campaign, tax authorities across Liaoning have prioritized learning to drive better service. The provincial tax bureau has emphasized a taxpayer-centered approach, aiming to align tax work with the needs of taxpayers and fee payers. This means foreign founders can expect a more responsive and problem-solving attitude from local tax offices.

One-on-One Policy Support

In Yingkou, tax authorities have adopted a "one enterprise, one policy" approach, providing tailored tax and fee policy services. For example, they proactively offered precise support to heating companies to ensure timely delivery of tax and fee benefits. This model could be particularly useful for foreign founders in specific industries seeking clarity on applicable incentives. The goal is to resolve urgent issues without delay and use innovative theory to guide tax practices that benefit the people.

On-Site Problem Solving and Process Walkthroughs

Tax officials in Benxi have conducted "process walkthroughs," where leaders personally experience tax and fee procedures from a taxpayer's perspective. At a local glass company, the tax bureau chief checked whether policy notifications were accurate, tax filings smooth, services convenient, and official conduct practical. They also addressed on-site issues related to policy understanding and document filing. Such visits demonstrate a hands-on approach to identifying and solving problems that foreign founders might face.

Smart Dispute Resolution and Service Windows

Huludao tax authorities have developed intelligent "inquiry and handling integrated" windows that process complex issues efficiently. Since the second batch of thematic education, these windows have handled over 50 difficult cases with a 100% satisfaction rate. For foreign founders, this means access to streamlined support for tax disputes or complicated matters, ensuring their rights are protected and service quality is enhanced.

Project-Specific Tax Services

Liaoning's tax system has deepened its "project butler" tax service mechanism, organizing 1,237 tax officials to provide dedicated services to nearly 400 major projects. These efforts have resolved over 300 practical problems and delivered tax and fee benefits exceeding 1 billion yuan. In Shenyang, a commercial complex project encountered funding difficulties when applying for deferred tax payment due to an operational error. The local tax office's project butler team provided detailed guidance and tracked the process, quickly completing the deferral. The project's accountant noted that the 70-million-yuan deferred tax greatly alleviated cash flow pressure. Foreign founders involved in large projects can similarly benefit from such dedicated support.

Tax and Fee Policy Implementation

Liaoning tax authorities have implemented a "five-measure" strategy and deepened the "exempt without application" reform to ensure tax refunds, reductions, and fee cuts are delivered quickly and accurately. Since last year, the province has added over 20 billion yuan in tax reductions, fee cuts, and refunds, helping market entities reduce burdens and boost confidence. For instance, a molybdenum company received over 70 million yuan in VAT credit refunds, solving funding challenges and stabilizing cash flow. Foreign founders should be aware of such policies and work with local advisors to maximize benefits.

Fengqiao-Style Tax Offices for Dispute Resolution

Fuxin tax authorities have extended learning and research to the grassroots level, standardizing 38 tax offices and service halls with unified signage and standards. They established "New Fengqiao Windows" and "New Fengqiao Rooms" to promptly and effectively resolve tax disputes and protect taxpayers' legitimate rights. This initiative, inspired by the national Fengqiao-style tax office guidelines, aims to improve service quality and social image. Foreign founders can utilize these channels for dispute resolution and legal protection.

Conclusion

These measures from Liaoning's tax system reflect a broader effort to create a more supportive environment for taxpayers, including foreign investors. By understanding these initiatives, foreign founders can better navigate tax compliance and leverage available services. For personalized assistance with company registration and operations in China, foreign founders can contact ChinaMNC on WhatsApp / WeChat at +86 153 1898 8535.

This summary is based on information published by the relevant Chinese government website and is general information, not legal or tax advice.